Most shop owners run all year on instinct. Year-end is the moment to replace instinct with numbers and plan from reality.

Revenue by service

Tint vs PPF vs ceramic vs detailing. Knowing the mix tells you where to push next year.

Average ticket and trend

Is your average ticket rising? If not, a tier or pricing change may be overdue.

Repeat and referral rate

How much business came from past customers? Retention is cheaper than acquisition.

Break-even and margin

Know the volume that keeps you above water by month. A shop OS like SalesThumb makes these reports a click, not a spreadsheet night.