HubWho vs Ignition: honest comparison
HubWho vs Ignition — both target marketing agencies that bill recurring clients, but they serve very different sides of that audience. HubWho is purpose-built specifically for agencies that bill recurring clients, while Ignition is a proposal-to-payment automation platform for professional-services firms — accounting, bookkeeping, consulting, and agencies — that turns signed engagement letters into automatic billing.
Quick verdict
If you bill recurring clients and need real per-client margin, HubWho is the right call. Ignition handles billing as one of many features, while HubWho is purpose-built for the per-client margin tracking and recurring retainer flow agencies actually need.
Side-by-side comparison
| Capability | HubWho | Ignition |
|---|---|---|
| Wholesale cost tracking per service | Yes | Manual |
| Per-client margin tracking (your cost vs your bill) | Yes | No |
| ACH via bank-link (Plaid) | Yes | Add-on |
| Recurring subscription billing | Yes | Yes |
| Branded client portal in agency colors / domain | Yes | Partial |
| KPI dashboard with ARR, MRR, client health | Yes | No |
| White-label SLA + warranty docs | Yes | No |
| Setup time for an agency | Days | Weeks |
Where HubWho wins
- Wholesale costs you set track per service — per-client margin is current on demand.
- ACH via bank-link plus card and Apple Pay — recurring retainers collect on schedule with no manual runs.
- Branded client portal in your colors and domain — customers never see HubWho.
- KPI dashboard surfaces ARR, MRR, client health, churn risk, and upsell opportunities automatically.
- Midnight + cyan brand identity, designed to feel like a modern SaaS not a billing add-on.
Where Ignition might fit better
Ignition is genuinely strong at the sell-and-sign flow: it ties branded proposals and engagement letters to upfront payment authorization, so once a client signs, invoicing and collection run automatically and sync to QuickBooks or Xero. HubWho adds the agency-operations and profit layer on top of billing — per-client margin from your own wholesale cost vs. what you bill, an ARR/MRR/churn dashboard that updates as subscriptions change, a white-label client portal on your own domain, and ACH auto-draft via Plaid bank-link — so a marketing agency sees not just that clients paid, but which recurring relationships are actually profitable.
HubWho vs Ignition: FAQs
Why pick HubWho over Ignition for an agency?
HubWho's per-client margin tracking (your cost vs your bill) is the headline differentiator. Ignition can handle it manually, but HubWho automates it.
How does HubWho track margin without a spreadsheet?
You set your wholesale cost on each service once. HubWho stores it next to what you bill, so per-client margin is calculated on demand from your real invoices. No monthly spreadsheet reconciliation.
Can I migrate active retainers from Ignition without disrupting billing?
Yes. The HubWho onboarding team handles the migration during a cutover window so no client invoices are dropped or duplicated.
What payment methods does HubWho support?
Card, Apple Pay, and ACH via Plaid bank-link. Multi-currency invoicing for international agency clients.
Try HubWho
Learn more about HubWho or request early access to start a working evaluation.