What running a tint shop taught me about building software
April 29, 2026
I spent years running a window tint and detailing shop before I wrote a single line of SalesThumb. Here are three things the shop taught me that shaped how I build software.
How SalesThumb got its first customer (and what it taught us about building for shops)
April 29, 2026
Most software gets its first customer through a sales process. SalesThumb got its first customer because the founder of Roffik also runs a tint shop, and was already living the problem. Here’s how that played out — and the three things it taught us about building for blue-collar industries.
Shop management software vs. a CRM: which one do you actually need?
April 29, 2026
Tint, detailing, and PPF shop owners get pitched ‘CRMs’ and ‘shop management platforms’ interchangeably. They’re not the same product, and using the wrong one is one of the most common reasons shop software projects fail. Here’s the difference, in plain English.
Why niche software wins — and why most companies are afraid to build it
April 29, 2026
Generic tools optimize for the median user. But most businesses aren’t median. Here’s the case for building software that serves 10,000 customers deeply rather than 10 million customers poorly — and why most software companies will never do it.